Roof Repair Questions
Why is the ceiling leak not directly below the roof problem?
Water can travel along roof components before appearing indoors. The visible stain identifies an affected interior area, not necessarily the roof-entry point.
What does Longhorn evaluate when investigating a roof leak?
Depending on the system and safe access, evaluation may include covering, flashing, boots, penetrations, seams, valleys, drainage and previous repairs. Concealed or intermittent problems may need further investigation.
Can several separate roof problems be repaired in one project?
Yes, where appropriate. Each repair area can be identified separately so the written scope explains the proposed work and exclusions.
Does Longhorn repair commercial roofs?
Yes. Commercial repair evaluation may address low-slope leaks, membrane details, seams, flashing, penetrations and localized damage, with access and occupied-property needs considered.
What should my written roof-repair scope include?
Repair locations, observed conditions, proposed work, applicable materials and quantities, exclusions, price and the process for separately authorizing additional work.
Is emergency tarping a permanent roof repair?
No. Tarping is temporary protection where appropriate and safely feasible. It does not replace evaluation and authorization of permanent work or guarantee complete leak stoppage.
What warranty comes with a Longhorn roof repair?
All Longhorn roof repairs carry a 1-year workmanship warranty from completion, subject to written terms. It applies to Longhorn's repair workmanship, not the entire existing roof or unrelated future leaks.